1.Q:Are you a factory or trading company??Can I have one-stop shopping there?
A:We are the lead factory of orthodontics in china.we produce all kinds of orthodontic material,like brackets,molar bands,buccal tubes,arch wires...
Also we sell some orthodontic material manufactured by other factories, which help our clients one-stop shopping,like braces,molar band,buccal tubes,elastics,accessories,arch wires,instruments...
2.Q:Can I get some samples?
A:Yes,we can offer free samples to test quality,but the delivery cost need to be charged by you.
3.Q:Where is your factory located? How can I visit there??
A:Our factory is located in Hangzhou City, Zhejiang Province, China.All our clients, from home or abroad, are warmly welcome to visit us!?
4.Q: Delivery time
A: Usually our delivery time is from one week to one month depending on our stock and your order quantity.If you need a rush order, contact our representatives to discuss your specific needs?.?
5.Q: How can I get the after service? what can I do if not satisfied with the products?
A: If any technical or related questions that you may have,we will reply you within 24hours.
If you are not satisfied with the products,we can return the money or change the goods to you without any reason.